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International Trade Centre's

Supply Chain Management (SCM)

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ITC's SCM new look & feel consists of four modules, each covering an important part of the supply chain.

INTRODUCTION

Managing the supply chain comprises multiple tasks that are multifaceted and complex. These tasks enable and direct flows of products/service, information, funds, and expertise / technology through a chain. This chain leads from the sources of inputs (suppliers) up to the end customers, with - depending on the types of organisations involved - varying supply chain actors, functions, processes and relationships.
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The supply chain is seen to comprise all organisations and processes involved in the supply of a particular product or service, from the first upstream stage of extracting the raw materials up until the last downstream stage of meeting the end customers’  requirements. It is embedded in organisations or companies but at the same time exceeds their boundaries.

Module 1: Strategy & Planning

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Content

Corporate embeddedness of supply chain management and translating corporate ambitions into supply chain strategies.

What's New

Make or buy, new task vs rebuy, public procurement, public-private partnerships, development of purchasing function, spend analysis, early supplier involvement, purchasing, volumes calculation, pricing methods, cost/price analysis, choosing number of suppliers, purchasing overview  model,  transaction cost economics, prefentl  policies.

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Old Module

Supply chain management in the corporate environment, analyzing markets, supply strategies, finance.

1. Supply Chain Content
2. Organisational Strategy
3. Supply Chain Strategy
4. Purchasing and Supply
5. Supply Positioning
6. Supply Strategy
7. Market Analysis
8. Finance in the Supply Chain

Module 2: Sourcing

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Content

Sourcing products and services from suppliers including preparing specifications and supplier selection, negotiating and preparation of contracts.

What's New

Level of specification, scoping and lots,
evaluation criteria options and scoring bids, multiple lots, corporate social responsibility, legal requirements, green supply chains, non-environmental benefits of environmental procurement, sustainability in purchasing portfolio models.

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Old Module

Specifying and planning, appraising suppliers, obtaining and selecting offers, environmental procurement, group purchasing.

1. Supply Chain Content
2. Organisational Strategy
3. Supply Chain Strategy
4. Purchasing and Supply
5. Supply Positioning
6. Supply Strategy
7. Market Analysis
8. Finance in the Supply Chain

Module 3: Operations

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Content

Management of contracts, executing the supply chain and evaluation of supplier  performance.

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What's New

Ordering, internal contract compliance,
purchasing ethics, different types of E-procurement and when to use them.

Old Module

Managing the contract, evaluating performance, operations, management, E-procurement, quality in the supply chain.

1. Supply Chain Content
2. Organisational Strategy
3. Supply Chain Strategy
4. Purchasing and Supply
5. Supply Positioning
6. Supply Strategy
7. Market Analysis
8. Finance in the Supply Chain

Module 4: Logistics

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Content

Execution of the forward and reverse flows and storage of goods, services and  information to meet customers' requirements.

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What's New

Use of technology (RFID, telemetry) in inventory replenishment planning / control, Internet of Things (IoT), Big data and Block Chain Technology (limited scope).

Old Module

Managing logistics, managing inventory, packaging, quality in the supply chain and CRM.

1. Supply Chain Content
2. Organisational Strategy
3. Supply Chain Strategy
4. Purchasing and Supply
5. Supply Positioning
6. Supply Strategy
7. Market Analysis
8. Finance in the Supply Chain

OVERVIEW NEW MODULES

Module 1: Strategy & Planning

1. Supply Chain Content
2. Organisational Strategy
3. Supply Chain Strategy
4. Purchasing and Supply
5. Supply Positioning
6. Supply Strategy
7. Market Analysis
8. Finance in the Supply Chain
Skills and
Competencies
Identifying strengths and weaknesses in enterprise planning; using tools to set targets and objectives in purchasing, operational and logistics strategies; and performance evaluation.
Business Meeting
Accurate forecasting of supply, through useful and practical tools, converts demand into clear targets that are aligned with overall enterprise objectives. This module helps participants understand the importance of effective supply chain management by turning market & customer demand into strategies and plans. This module also give practical advice on how to measure and evaluate performance.

Module 2: Sourcing

1. Specifications
2. Specification Considerations
3. Supplier Appraisal Design
4. Appraising Suppliers
5. Obtaining and Evaluate Offers
6. The Tender Process
7. Preparing Negotiations
8. Negotiating
Skills and
Competencies
Specifying requirements, analysing supply  markets, appraising suppliers, obtaining  and  selecting offers, negotiating and contracting.
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Understanding supply markets and correctly specifying products and services means knowing what is required and sourcing from suitable suppliers with necessary capabilities.

This module helps enterprises develop supplier relationships, select and negotiate the best offers and manage contracts/risks in a cost effective manner.
It enables participants to specify needs, analyse supply markets and source from suppliers in a cost effective and sustainable manner.

Module 3: Operations

1. Contract Management Setup
2. Managing Contracts
3. Contracts Disputes
4. Evaluating Purchasing and Supply Performance
5. Implementing Performance Evalution
6. Evaluation Supplier Prerformance
7. Operations Management
8. Process Support Systems
Skills and
Competencies
Operations and inventory management,  environmental procurement; and managing 
finance along the supply chain.
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Effectively managing operations is key for improved productivity and competitiveness. Processing and manufacturing operations are also closely linked with procurement and sales / marketing. This module explores the transformation of purchased material into final products and services that meet customer and market demand.
This relies on a number of factors, including quality management, waste reduction, value added product / process design, layout,  environment  management and planning / control to ensure sustainable and competitive operations.

Module 4: Logistics

1. Logistics Management
2. Quality in the Supply Chain
3. Inventory
4. Managing Inventory
5. Warehousing
6. Packaging
7. Transportation
8. Customer Relationship Management
Skills and
Competencies
Managing logistics in the supply chain, inventory management and customer relationship management.
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Efficient inbound logistics, internal distribution, warehousing, outbound logistics and export of goods and services can reduce cycle times, optimise inventory levels, reduce waste, lower costs and enhance delivery performance leading to improved competitiveness. This module addresses the management of storage, distribution,  transportation and delivery of material and products.

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