Overview

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For most people, emotional intelligence (EQ) is more important than one’s intelligence (IQ) in attaining success in their lives and careers. As individuals our success and the success of the profession today depend on our ability to read other people’s signals and react appropriately to them.

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Therefore, each one of us must develop the mature emotional intelligence skills required to 

better understand, empathize and negotiate with other people — particularly as the economy has become more global. Otherwise, success will elude us in our lives and careers.

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“Your EQ is the level of your ability to understand other people, what motivates them and how to work cooperatively with them,” says Howard Gardner, the influential Harvard theorist.

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The course will help achieve an understanding of how emotions shape who we are, how we relate to others and how to improve relationships. Participants will leave with tools that shine a light on what EQ is and how to use it to great effect. Participants will increase their knowledge of emotional intelligence (EQ) to improve their interpersonal and intrapersonal skills, adaptability, stress management and general mood.

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Course Objectives

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At the end of the online course, participants will be able to:

•  Understand emotional intelligence and why it is important to personal and professional success

•  Recognize five competencies you can work on to increase your level of emotional intelligence

•  Apply insights into people management skills

•  Read people structurally and effectively

•  Apply principles of motivating people

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Duration

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2 day (14 hours)  |  4 sessions (1 session per day)

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Course Methods

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1. Highly engaging (methods that talk to the ‘head and heart’)

2. Interactive (mix of experience, discussion and practice)

3. Innovative (latest thinking & tools)

4. Encourage participation (a ‘Socratic’ learning methodology applied) so that delegates take ownership of their own development and future behaviour

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Course Details

(Program Outline & Trainer's Biodata)

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Please contact us if you would like to have the Course Details.